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3.Tips for Effective Use

  • Be Specific: Provide specific details in your queries, such as the time period, carriers, or tracking codes, to get the most accurate responses. 
  • Use Natural Language: The chatbot is designed to understand natural language, so you can ask questions as if you were speaking to a human agent. ParcelAI also supports German, French and other languages. 
  • Check for Updates: As we continuously improve ParcelAI chatbot, new features and capabilities will be added based on your feedback. Please let us know what information you would like ParcelAI to provide in future and we will work on it! Stay up to date with the Release Notes page with latest updates and changes done to ParcelAI

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